Terrible
Home screen is designed for one specific task, but if thats not what youre looking for, its nearly impossible to do anything else. Cant update insurance. Cant search a doctor by name. Hard to even find account info because its buried beneath useless notifications... And if you can find it, once in account settings, the navigation gets caught in an infinite loop of "back" buttons. Awful app experience. (and unfortunately the mobile website appears to be just as useless)
bkbridges about
Zocdoc