Terrible
In theory this is a great idea for an app but functionality its terrible. The available appointments listed and not actually available when I called multiple doctors to confirm. The 3 appointments I actually did schedule were not received by the doctors offices. I scheduled an appointment because I wanted to see a specific doctor at the practice and I also sent a message through ZocDoc stating that I only wanted to see that doctor and if he was not available on that date to please contact me so I could reschedule. I drove 2 1/2 hours to the office and when I arrived the staff had no record of my appointment or my message. The receptionist rechecked her ZocDoc system and still had no record of any of my appointments or messages. I am disabled and it is very painful for me to drive. I am now in excruciating pain for nothing as the doctor I wanted to see (and was listed as working that day on ZocDoc) was not in the office. I had the same experience when using the ZocDoc website.
Discrete mom about
Zocdoc, v3.3.3