Zocdoc App Reviews

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Love be the convenience

Saves so much time researching and scheduling an appointment!!

Update to new version but cannot open it

Crappy updates, After updating the new version, app is stuck and cannot be opened, I tried to delete the app but it refuses to be deleted as well. BTW, the app was totally fine before the new updates.

Good App but needs Map Functionality

You need to be able to click on the address of a doctor and have it open up in the maps app on your phone. Otherwise its difficult to get directions. The app not even allow you to copy it. And yes, the yellow is no good.

Eye sore

Talk about an eye sore. This new look is horrible. The update feels more like 2001.

Crashes!

New version looks nice, but when you tap the upper left button, every button in that drop-down crashes the app on my iPhone 6 Plus. Please fix, as that holds my daughters pediatrician info and appointments.

Bring back the old version!

I have no idea how to login, use any of the functionality with the new version! You guys should have done something for users to smooth the transition between versions

New awful design

Terrible yellow and 3 askew faces on the main menu!! My eyes popped up when I saw it first time. This is not user friendly design from IT perspective. And finally the icon which is yellow-black... No any positive thoughts about it. PS: Previous cartoon-guys were so cute and friendly as real doctors. It was even pleasure to wait and watch when app was loading (it was a doctor with stethoscope).

Good app at its core... But yellow...?

This app is great, very convenient at getting doctors appointments but now with this update its aesthetically horrible. Yellow really? Of all the colors you had to pick the color combination that makes you feel like youre going through crime scene tape? Did your marketing guys really say "hey! Schoolbus Yellow! Its the new thing!" You should seriously rethink that color, it makes me think about even using the app. Its an eyesore.

Highly disappointed

Old app was great! But this version of it is the furthest thing from an improvement. Though visually pleasing, it lacks functionality and flow. Not all links are responsive and as a user I dont like seeing the grumpy emoji it displays on my screen. It makes me feel like the app is annoyed for being used!

OMG awful

The new app is awful in the extreme. It a crime against my optical senses! Also, it doesnt work in landscape mode which is an extreme sin.

I actually like the redesign

I think the redesign looks modern, well-polished, and crisp. The old one felt bloated and pre-iOS 7. Keep it up :)

Meh I like it a lot but

I used to adore this app, used it exclusively. But it seems like its gotten harder to find a provider. I cant filter by gender anymore (sorry, but for certain services I have a preference!) or really anything but date and provider type/insurance etc. this makes it pretty useless now :( I dont mind the makeover, it stands out a lot so its easy to find, but I just cant find a new provider Im comfortable with, is going online any better? I havent tried in ages.

Loved the Old App

Hate the redesign. The cute doctors were adorable and fit the healthcare theme. Also liked how appointment days were in a block instead of having to scroll to see times. Navigation is worse in this too. Why is there a map when you try to book an appointment? I already know where the office is. The yellow looks too much like GoodRX. It fits them. Bring back the old interface and website!

Redesign is pretty terrible

90% of the time, when I previously booked an appointment through the app, it would be canceled by the care provider who would tell me the time wasnt available. Now, the app is both hideous and ineffective with scheduling appointments. I will no longer be using this.

Its blinding!

The color scheme bothered me so much I couldnt even login. I decided to delete the app immediately instead. Nice work guys.

Why?

What happened to the app? Everything reshuffled in a less intelligent way and the colors are not attractive at all. Even TLC has avoided this shade of yellow. Weird how people insist on fixing something that already works..

Terrible

Please go back to the way you were 2 years ago. Everything has just gotten worse. This app is hopefully rock bottom, and things wont get worse.

Enable search by name please

This app has worked perfectly for me when I want to make an appt with a doc Ive seen already, but when I want to find a doc by name that I know is registered with Zocdoc, it does not allow it. You have to search by speciality or location!! What a waste of time! Get with the times and allow a simple "search by name" option!

What happen!?

Honestly this is the worst redesign I have ever seen a company do. I mean yellow? Really?! I can barely browse without my eyes being blinded by the brightness.

Horrible redesign

Often apps like this make some really great updates. The design gets sleeker, they work out some kinks, it evolves. This? This redesign is awful. Its harder to read and use, its full of bugs still (though Im willing to let it slide for now, big redesigns often have this issue), but most of all it became more complicated. Good design means making things user friendly. You just took a relatively easy to use app and made it very frustrating. What a bummer.

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