Zocdoc App Reviews

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Needs a lot of work

Went this app first surfaced, I thought it was genius and solely used it to book all my dentist and doctor appointments. However, now I cross check all the ratings, as a five star doctor here was a 2 start doctor on URL, as well as checking if that practitioner is actually accepted with my insurance. I got scared over that easy all well. It is a good app, but it is not the match maker it claims to be

Cannot search by Drs name

Why has the ability to search by a providers name been removed? I dont want to have to search by category and insurance, also the ability to rebook with previous providers seems to have also been removed from the app. Terrible changes.

Sometimes it closes

Sometimes the app closes

Very handy

It was pretty cool to be able to take my time and book an appointment at a time and location that worked for me. Some of the doctors listed on my insurance website as in network were listed as out of network in the app though.

Love it

I have been using this app for almost more than a year now and so far I love it. Its easy and fast and appointments are up to date. The greatest thing is that they follow up with you quickly if there is a cancellation of appointment or conflict in time and solve it quickly.

Awesome Zoc

Always easy to make appts and if they cancel sometimes you get a gift card !!

Really convenient

Would be five stars if some doc offices did not cancel appointments that are made a month in advance through the app within twelve hours of the appointment date/time itself.

Fast search

Love this app. It is easy to find available doctors and make an informed choice. However, it is important to follow up and confirm with the doctors office.

Love zocdoc

While Im great at prioritizing work, Im the opposite with my personal life. Working with a start up we have no assistance regarding our insurance and it seemed like it was going to be impossible to check for dentists or optometrists in my coverage. Zocdoc made it super quick and easy- I was even able to check in online. Great experience!

Generally stable,

But occasionally crashes. There have been occasions that zocdoc appts and type of appts (so they can book timeslot) have been wrong, causing time delays. Other than that, its a quick way to schedule and reschedule appts. Much easier than calling physicians offices!

Really Awesome

Very easy and user friendly to find a doctor on specialist and book an appointment.

Terrific and easy to use

I love this application. The fact that I can make appointments or reschedule with my doctor without calling in is wonderful. I dont have to wait to hear what time slots they have available. I can see all the available times and adjust my schedule. Its great for the urgent appointments where I have to see my doctor last minute. This is a terrific and worthwhile app!

Terrible

In theory this is a great idea for an app but functionality its terrible. The available appointments listed and not actually available when I called multiple doctors to confirm. The 3 appointments I actually did schedule were not received by the doctors offices. I scheduled an appointment because I wanted to see a specific doctor at the practice and I also sent a message through ZocDoc stating that I only wanted to see that doctor and if he was not available on that date to please contact me so I could reschedule. I drove 2 1/2 hours to the office and when I arrived the staff had no record of my appointment or my message. The receptionist rechecked her ZocDoc system and still had no record of any of my appointments or messages. I am disabled and it is very painful for me to drive. I am now in excruciating pain for nothing as the doctor I wanted to see (and was listed as working that day on ZocDoc) was not in the office. I had the same experience when using the ZocDoc website.

I love this service and app!!

Ive been using ZocDoc for over a year now and I am very happy with the service that it provides, its a very effective and convenient way to get another thing out your list quick, without any hassles. I havent had any problems with this service. And for those that say its bad its because they have no idea how to use it, it would save you time if you took a pic of your insurance and have it on file so they can just check if your insurance covers for their services.

Change of function

Why do I have to input password every time I open the app now? why cant I use Touch ID..

This app is incredible

Ive seen two orthopedic surgeons today using this app for my chronic neck and upper back pain and I finally found a doctor that knows what is going on!!! I cant express how grateful I am to the team behind this app for making something that makes going to the doctors office so effortless. Great job!

Great app-time saver

We got an appointment using this app and didnt need to call the office. It was efficient and fast. Great app.

Super unsatisfied

They are so rude. They are irresponsible and are not there to help. They just give you a hard time. They overcharged me twice. It took almost one year to get my money back and without help from my insurance I surely would not of.

Love this app.

Very easy interface, within clicks I got my PYP appointment.

Great app

If you deal w multiple drs .. great app

  • send link to app